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Fire & Water - Cleanup & Restoration

What Should I Do Before SERVPRO of Huron and East Seneca Arrives in Norwalk?

7/21/2021 (Permalink)

After you experience a disaster in your home or business, the stress may cause you to feel confused or helpless. That’s normal, and we’d like to help with that. 

The first thing you will want to do is call a professional restoration company like our team here at SERVPRO of Huron and East Seneca Counties; we will be onsite as soon as possible to assist you. In the meantime, you can take some proactive steps while you wait for us to arrive.

What Are Some Important Steps To Take Before SERVPRO of Huron and East Seneca Counties Arrives?

There are a few things you can do that will help the restoration process move along more quickly by enabling various personnel with vital information, like:

  • ENSURE SAFETY. The first thing you can do is ensure that everyone is safe and accounted for, especially children, the elderly, and pets. If anyone is injured, do what you can to make them comfortable until medical personnel is on the scene.
  • NOTE DANGEROUS CONDITIONS. As you investigate the damage, please make special note of any dangerous conditions and alert the appropriate people as they arrive to help. You may want to write these issues down or take pictures to be accurate in the information you give us. 
  • DOCUMENT DAMAGE. Take pictures and videos of the damage so that you have an accurate record for your insurance representative. You will be able to compare these with any that you took before the damage occurred.
  • INSURANCE. We will work together with your insurance representative to ensure that your recovery is made right and that your coverage is not negatively affected. Locating your insurance information ahead of our arrival will be helpful in this part of the process. 

What Can I Expect When SERVPRO of Huron and East Seneca Counties Arrives?

Once our team arrives, we will get right to work to get you back to normal. For example, if you have suffered from water damage, SERVPRO of Huron and East Seneca Counties will:

  • PERFORM WATER EXTRACTION. We will quickly extract all water from any affected areas in your Norwalk home or business.
  • RECOVER DAMAGED PROPERTY. The next step is to dry your property and belongings using our top-of-the-line equipment and training. Effectively tracks and documents the drying process throughout, ensuring your property is dried thoroughly and completely with no room for error.
  • BEGIN RESTORATION. If your structure has been affected, we will begin the restoration process to get your property back to its original condition. 

For more information on the various methods used to ensure that our customers are properly cared for when the worst happens, visit our website. We manage water damage, fire damage, mold remediation, vandalism, and much more. 

We can get your home or business Certified: SERVPRO Cleaned, as well. 

Franchises are Independently Owned And Operated.

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